Campus Return Planning Guide: Campus Services

Libraries & Study Spaces

Most* UBC Library branches at the Vancouver Campus are open at full capacity in September. Access to online and physical collections will be available.

Find the most up-to-date information about UBC Library:

* See information on access to the Xwi7xwa Library collection.

UBC Food Services

The majority of food services locations on campus have reopened for the fall semester. To see which food services are currently open, click here.

Scholar's Catering will not be available on campus for the winter terms, however Sage Catering will be providing full-service catering at some campus locations. For more information on catering, click here.

UBC Food Services recently introduced UBC Eats, a food delivery meal subscription service - targeted towards students in residence – and available to the entire campus community: https://eats.ubc.ca/.

Bookstore

The Bookstore at the Point Grey is open with its fall hours. The Sauder Store and the Corner Store operated by the Bookstore have reopened. Details on all operating hours can be found here.

The Bookstore is currently operating with full service including all forms of course materials from physical books to digital to meet the changing needs. Online ordering is available with the option to ship or pickup in store. Full details and access at the Bookstore website

Campus Mail

Mail delivery continues to operate full services to all open buildings and faculties. Special arrangements can be made if areas are only partially open for delivery or on-site pickup.

In addition to providing a full range of delivery and shipping services to departments, starting in September, Campus Mail will be offering a walk-in service for students, staff and faculty to ship out with the advantage of discounted rates. Visit the website for full details and information or drop in to the Vancouver campus location at 2329 West Mall.

Student Housing and Self-Isolation/Quarantine

UBC's current approach takes into account the existing international travel quarantine rules. Currently, students travelling from outside Canada, both domestic and international students, who are not fully vaccinated (i.e., have not received the full series of a COVID-19 vaccine—or combination of vaccines—accepted by the Government of Canada, at least 14 days prior to entering Canada) are required to quarantine for 14 days. UBC Student Housing will support students who need to quarantine, if space is available. A $34-per-day food subsidy is available for any student who will be quarantining on campus and who expresses a financial need. With this subsidy, the on-campus rate is $49 per night, plus taxes, and includes three meals per day. And, for those who must quarantine off campus, there is a comparable UBC Quarantine Bursary available (see: UBC Quarantine Bursary | Student Services).

Getting To & From UBC

This fall, some staff, faculty and students have opted to drive to campus rather than take transit. Prior to COVID-19, our parking availability was at a premium. With the potential for more vehicle trips to campus, it is very likely that our parking capacity will be oversubscribed, and we do not have the ability to add more parking spaces.

A Transportation Working Group was struck to generate ideas that maximize the parking capacity on campus and support alternative transportation modes. A summary of the available transportation alternatives to and from the campus are as follows:

  • Become more comfortable with taking transit:
    • TransLink is continuing to follow provincial health orders including the reinstatement of wearing masks on public transit and at stations and bus stops. Visit the TransLink website for the most up to date information.
    • UBC is working closely with TransLink to ensure they understand the concerns the UBC community has raised about public transit. Many of these topics, including how TransLink has responded to COVID-19 and how to travel safely, are addressed in TransLink's Rider Guide.
    • TransLink's fall schedule is now available, and has transit capacity to UBC just below what it was in 2019. Additionally, TransLink's Trip Planner tool is up and running and there is a new Transit app offering a predictive seat availability feature that will enable customers to understand how many seats are likely to be available on upcoming buses. You can find more information about this at: translink.ca/capacity.
  • Consider biking to campus at least a few days a week, if that is feasible for you. You can find more resources about cycling on the Campus Planning website, including links to bike maps, information about secure places to lock your bike, and safety tips. For those who live too far from campus to bike, consider combining a bike trip with public transit to shorten your ride.
  • Set up a carpool with coworkers who might live near you.
    • To encourage carpooling, UBC is offering a designated carpool lot this fall that will only be available to people with three or more people in the car (3+). More details on this offer can be found on the UBC Parking website.
    • UBC has partnered with Liftango and TransLink to help the UBC community form carpools at no cost. All that is required is a UBC-affiliated email to sign up. UBC will be offering reserved parking as an incentive to encourage people to use the app to carpool. More details on this program can be found on the UBC Parking website.
    • The BC Centre for Disease Control has some helpful tips on how to reduce the spread of COVID-19 while travelling with people outside your household.
  • For those who live near campus, consider walking to UBC. There are many different walking routes available, some of which were improved over the last year.
  • If you do need to drive to campus:

UBC Cards

For the academic year 2020/21, physical UBC cards were only issued to people who required one, including:

  • Resident students with a meal plan, who require the card for meal purchases
  • Those with scheduled in-person teaching who may need the card for building access, and
  • Students with evening classes who may need the card for building access.

Students who joined UBC prior to the 2020/2021 academic year, staff and faculty should already have a UBC card. The only groups without a physical UBC Card are undergraduate students who began their studies in 2021; those students are being contacted to arrange pick up of a physical card by appointment May-Aug 2021.

All students beginning studies in 2022 will be eligible to receive a physical card by using the online application after August 6. All cards are distributed by appointment.

For more information on UBC Cards, click here.

Student Safety Ambassador

With the start of Winter Term 1, a Student Safety Ambassador program will be launched. This program will support the return to campus as well as provide students with information about COVID-19 campus safety rules, and how to protect themselves and the community. Specifically, the Student Safety Ambassadors will be located at high-traffic locations on campus during Winter Term 1. The Student Safety Ambassadors will seek to reduce the risk of on-campus COVID-19 infections by providing other students with information about protecting themselves and those around them, as well as recognizing community members' compliance with current infection control measures in place at the university (e.g., use of masks, if required).

Manager and Supervisor Checklist

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