External review of Enrolment Services at UBC

October 10, 2017

An external review of Enrolment Services is being carried out to assist the university as it considers the reappointment of Dr. Kate Ross. Dr Ross’ current term as Associate Vice-President, Enrolment Services and Registrar comes to an end on 31 October, 2018. The terms of reference for the review can be found here.

A review team will visit UBC Vancouver and UBC Okanagan between January 8 and 10, 2018. The members of the review team are:

  • Ms. Charmaine Hack, University Registrar, Ryerson University;
  • Ms. Melissa Pool, University Registrar, McMaster University;
  • Mr. Walter Wong, University Registrar, University of California, Berkeley.

The review team will meet with faculty, students, staff, senior administrators, registrars from other post-secondary institutions, and other individuals or groups that may interact with Enrolment Services at UBC.

Prior to their visit, the review team will receive documentation on all aspects of the unit’s operations, including the nature and quality of its services to students and faculty, its facilities and resources, its administrative structure and organization, and its internal and external linkages.

All faculty, staff and students at the Vancouver and Okanagan campuses are invited to provide relevant written comments – along with your name and affiliation to UBC – to Dr. Herbert Rosengarten, the review coordinator, at herbert.rosengarten@ubc.ca by January 3, 2018. All comments will be held in strict confidence, and will be forwarded to the members of the review team. The reviewers’ findings will be of value to the senior administration, the unit itself, and the university community as a whole. 

All are strongly encouraged to participate in this important process – your input is invaluable and greatly appreciated.



  • External Reviews

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